Reservation & Refund Policy for Camping, and Boats

Camping is a seasonal business with a short operating season. Because we have a limited opportunity to rebook cancelled reservations, our cancellation policy is necessarily stricter than many year-round accommodations. Please review your reservation carefully before completing your booking.


Please Note: Skycroft Campground Resort does not offer a weather or rainy-day guarantee. While the weather is beyond our control, some of the best camping memories are made in the rain!

Cancellation Fee

All cancellations are subject to:

  • $10.00 Administration Fee, plus
  • 3% of the amount being refunded.


Example: A $200.00 refund would incur a total cancellation fee of $16.00.


These fees represent reservation processing costs that Skycroft cannot recover, even if your campsite or accommodation is rebooked.

Blocking Reservations

To ensure fair access to campsites for all guests, reservation blocking is not permitted.

 

A Blocking Cancellation Fee of 50% of the reservation total will apply to reservations determined to be blocking.

 

What is Blocking?


Blocking occurs when a guest reserves an extended period of time to prevent others from booking those dates while waiting to confirm vacation schedules or other plans, and then cancels the unwanted dates later.

 

Reservations of more than two (2) consecutive weeks may be considered blocking unless the entire reservation is occupied as originally booked.

 

If you are booking more than two weeks and intend to use your entire reservation, you have absolutely nothing to worry about. This policy is intended only to discourage guests from holding campsites that they do not genuinely intend to use, allowing everyone a fair opportunity to book.

Shoulder Season

Before June 27 & After Labour Day

 

30+ Days Before Arrival

  • Full refund, less the applicable cancellation fee.

 

15–29 Days Before Arrival

  • Reservation may be moved to a later available date during the current camping season at no additional charge.

 

14 Days or Less Before Arrival

  • No refund or credit will be issued unless the reservation is successfully rebooked.

Prime Season

June 27 – Labour Day

 

60+ Days Before Arrival

  • Full refund, less the applicable cancellation fee.

 

30–59 Days Before Arrival

  • Reservation may be moved to a later available date during the current camping season, subject to availability, at no additional charge.

 

Less Than 30 Days Before Arrival

  • No refund or credit will be issued unless the reservation is successfully rebooked.

Early Departures & No-Shows

Refunds or credits will not be issued for:

  • Early departures
  • No-shows
  • Inclement weather
  • Government travel advisories, restrictions, power outages, fire bans, or other circumstances beyond Skycroft Campground Resort’s control.

Reservation Changes

Reservation changes are subject to availability. Any increase in rates resulting from a change of dates, campsite, accommodation, or season is the responsibility of the guest.